The technology powering many apps and services seems automatic. But anthropologist Mary L. Gray explains how there are millions of hidden workers behind the screen who are key to making it all work.
(Image credit: Courtesy of TED)
Mary L. Gray: The invisible "ghost" workforce powering our day-to-day lives
The technology powering many apps and services seems automatic. But anthropologist Mary L. Gray explains how there are millions of hidden workers behind the screen who are key to making it all work.
(Image credit: Courtesy of TED)
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